You will receive the pick-up time to the specified pick-up address the day before your transfer by SMS and/or e-mail.
In Economy Class you share your transfer with other passengers, so there can be up to 7 stops (with 8 individual passengers). Pick-ups from regions/locations far away from the basic route are organized by us with feeders, so that there are no long detours for bookers of the basic route.
Your guaranteed maximum waiting time at the airport after arrival at our service and reception desk or after meeting your chauffeur is 60 minutes in Economy Class.
In Economy PLUS Class, the maximum waiting time at the airport is 25 minutes and you will reach your destination after a maximum of 2 stops on the transfer route, which means that the third stop at the latest will be at your destination.
In Private and First Class you will be met at the airport by your chauffeur with a name sign, at the arrival gate, after the customs area, and directed to the vehicle. You will not have any waiting time or further stops (unless specifically booked by you) until you reach your booked destination!
Please indicate the age of your children when making your booking. We will provide the appropriate child seat for you at no additional charge.
Please note that smoking is absolutely and strictly prohibited in our vehicles of all classes.