Transfer-Insurance

By booking your transfer insurance you will not incur additional costs due to unplanned incidents, should you miss your flight(s)/train(s), your airline or train company cancel(s) your flight(s)/train(s), you extend your vacation and forget to inform us. You can also change your transfer at short notice - no problem if you are insured! You only need to notify us of the rebooking or cancellation in writing at [email protected] no later than 2 hours before your scheduled pick-up to the airport or arrival at the airport.
The same deadlines apply to insured train station transfers and all other insured and booked trips.

For an amount of only 5.- € per person (One Way) and 10.- € per person (Roundtrip) or 35.- € (One Way) and 70.- € (Roundtrip) at Private Class or 75.- € (One Way) and 150.- € (Roundtrip) at First Class transfers we insure your transfer and cover any possible transfer posting fee for you.

For First Class bookings, we will insure your transfer and cover (once) any possible rebooking or cancellation fees.

With concluded insurance you can cancel your already paid transfer at any time. We will return the transfer costs to you immediately. Without transfer insurance, you can cancel your transfer free of charge up to 48 hours before the start of the transfer.

If you have not taken out insurance and arrive differently than pre-booked, a single transfer of your booked Economy Class route per person (or one vehicle in First and Private Class) will be charged.