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The incoming tourists required a well-functioning transfer system linking Tyrol with Munich airport and the world at large. Following numerous attempts to meet this demand by Tyrol’s taxi and bus companies, all of which fell short of the required quality level, Dold decided to set up his own transfer company with the motto ‘Your holiday begins at your front door’.
The aim of this new company was to offer a top class service with top class employees at prices equal to or below those of train travel. Of course, the first few years were difficult – Dold often drove to and from the airport himself while his wife completed the administration work, ensured that the drivers arrived on time and took telephone bookings round the clock from all over the world.
When the fleet finally reached a certain size, a night service was introduced to ensure that no driver arrived late and that the vehicles were always kept clean and technically proficient.
Four Seasons Travel has always placed a great deal of importance on the state of its vehicles – its 8-seater mini-buses and limousines are replaced every 2 years on average and are subjected to ongoing technical checks. This work was initially carried out by a mechanic employed by the company but when the fleet expanded to more than 40 vehicles during the peak season, Dold decided to assign the technical maintenance work to an external dealership.
The next step was to hire a counter at Munich airport as a fixed meeting point for arriving guests – the ever expanding scale of the airport also made this counter necessary.